​ICT Technical Attendance Support For Primary Schools

Does your current IT support meet all your needs?

We understand that schools rely heavily on their IT systems. A reliable and efficient IT system can have a massive effect on your pupil’s ability to learn.  We specialise in supporting technology, our unique, fresh and friendly approach to supporting ICT within Primary Schools ensures all our schools utilise the most up to date technologies and in a way that all admin staff, teachers, pupils and parents can understand.  We believe in keeping it simple.

Our Technical Attendance isn’t just about looking after your PCs. We provide a wide range of services to give you the peace of mind knowing that every aspect of your IT is being looked after. We are an Education focused company with highly trained ex Lancashire County Council Engineers and Advisors to help with your on-site technical needs, but also to assist and advise in every area of your schools IT requirements.

Below are the prices for our standard Technical Attendance packages based on 3 hour visits however these packages can be bespoke to match your schools requirements, please contact us for further details.  All of our support packages include free on-site representation during OFSTED inspection visits – it’s our way of helping you during stressful times.

Technical Services – Annual SLA

40 – Weekly Visits – £4,300
20 – Fortnightly Visits – £2,200
10 – Monthly Visits – £1,200

​Technical Attendance – Whats Included? ​       Whats excluded?
  • Installation of new ICT hardware & software
  • Reconfiguration of existing hardware
  • Troubleshooting of software problems
  • System configuration
  • Wireless advice
  • Repairs to existing hardware (labour only)
  • Consultation
  • ​Spare parts & consumables
  • Installations of networks/servers
  • SIMS Support – Technical & Application

All our Technical Attendance Support Packages include Network Support

​Network Support – Whats Included? ​Whats excluded?
    • ​Server Support
    • 12 months unlimited calls for critical issues
    • 12 months unlimited support fixes for critical issues
    • 12 months unlimited on-site visits for critical issues

Please note; critical issues are prioritised and determined by their level of disruption to the school
  • ​Spare parts & consumables
  • Installations
  • General technical attendance tasks

Pay as you Go
Pay As You Go support can be purchased in blocks of hours for small schools, nurseries, and Children’s Centre’s or for primary schools requiring just emergency support.  This service is flexible based on the schools individual requirements.

Hardware Provision
The equipment used in school is a critical component of the support we provide. That’s why we source the cheapest prices for the best components that we can. If you require a quote for hardware we will find the lowest priced, best suited product.

Recommend a Friend

With budgets being tight take advantage of our recommend a friend scheme.

We understand that budgets are tight, so take advantage of our recommend a friend scheme.  Sign up to one of the services, introduce another school to our support, and each school will receive a 5% discount on their costs (discount on first year support only)

If you are interested in discussing your ICT Support further, and would like a FREE site survey, simply email back to kfletcher@blueorangeit.co.uk