As a sales admin / Customer Relations, you will be responsible for supporting the sales team and forming strong relationships with the current customer base.

Responsibilities:
· Co-ordinating calls & responses being company ambassador.
· Assisting with handling inbound calls
· Input orders accurately into the system using CRM
· Orders come from telephone calls and from Sales staff and should be followed up on time.
· Co-ordinating incoming sales enquiries & recording all sales activity in the Team.
· Ensuring proper follow through at all stages ie: enquiry; quotes; follow-up; responses & orders.
· Work to nurture existing customer relationships through organised follow-up coupled with cross and up-selling to increase sales and customer retention.
· Arrange appointments for sales team ensuring effective planning of schedules.

Requirements:
· Customer service and customer handling skills
· Undertaking out-going calls to potential clients
· Telephone answering and telesales/marketing experience
· IT skills including Outlook, Word, Excel, CRM or similar.
· Be an excellent team player.
· Will have a positive, friendly manner and be an excellent communicator.
· Have a customer centred, problem solving and flexible approach.
· Instinctively realise the paramount need to work as consciously part of a Team.
· Highly organised with an eye for detail.
· Be a good timekeeper able to work to deadlines and completing tasks.

Hours: 8.00- 4.30pm or 8.30am- 5pm (negotiable)
Salary: Negotiable