Technical Attendance.
Hardware Supply
We can provide next day delivery for most hardware and, with the ability to use a variety of suppliers, we can provide this hardware at extremely competitive prices. The added flexibility of being able to work through schools holidays, before or after your school hours, means that you aren’t affected by any on-going surveys or installations.
Technical Services – Annual SLA
40 – Weekly Visits – £4,600
Technical Attendance – Whats Included?
- Installation of new ICT hardware & software
- Reconfiguration of existing hardware
- Troubleshooting of software problems
- System configuration
- Wireless advice
- Repairs to existing hardware (labour only)
- Consultation
Whats excluded?
- Spare parts & consumables
- Installations of networks/servers
- SIMS Support – Technical & Application
All our Technical Attendance Support Packages include Network Support
Network Support – Whats Included?
- Server Support
- 12 months unlimited calls for critical issues
- 12 months unlimited support fixes for critical issues
- 12 months unlimited on-site visits for critical issues
Whats excluded?
- Spare parts & consumables
- Installations
- General technical attendance tasks
Please note; critical issues are prioritised and determined by their level of disruption to the school
Pay as you Go
Pay As You Go support can be purchased in blocks of hours for small schools, nurseries, and Children’s Centre’s or for primary schools requiring just emergency support. This service is flexible based on the schools individual requirements.
Hardware Provision
The equipment used in school is a critical component of the support we provide. That’s why we source the cheapest prices for the best components that we can. If you require a quote for hardware we will find the lowest priced, best suited product.
Recommend a Friend
With budgets being tight take advantage of our recommend a friend scheme.
We understand that budgets are tight, so take advantage of our recommend a friend scheme. Sign up to one of the services, introduce another school to our support, and each school will receive a 5% discount on their costs (discount on first year support only)
If you are interested in discussing your ICT Support further, and would like a FREE site survey, simply email back to kfletcher@blueorangeit.co.uk